+49 15510 643513 contact@germanautocenter-eu.com An d. Großen Wisch 7, 26133 Oldenburg (Oldb), Germany
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EUROPEAN WARRANTY & GUARANTEE

Comprehensive protection for your luxury vehicle across all European Union member states

The European Warranty for imported German vehicles is governed by harmonized European Union legal directives. Every vehicle sold by German Auto Center comes with full European warranty protection:

1. Legal Warranty of Conformity (Mandatory)

  • Duration: Minimum 24 months statutory coverage across all EU countries.
  • Coverage: Applies to any mechanical, electrical, or structural defect present at delivery or developing during normal vehicle operation.
  • Protection: Full coverage for engine, transmission, electronics, differential, and safety systems.

Remedies Available:

  • Free official repair or component replacement at authorized manufacturer dealerships.
  • Direct replacement or financial compensation if repair cannot be fulfilled within reasonable timeframes.

2. Manufacturer Commercial Warranty & Extensions

German manufacturers (Porsche, BMW, Mercedes-Benz, Audi, Volkswagen) provide international warranty programs valid worldwide:

  • Duration & Options: Standard 2 to 3-year factory coverage, extendable up to 5 years via official extension packages (Porsche Approved, BMW Premium Selection, Mercedes-Benz Certified, Audi Gebrauchtwagen :plus).
  • Included Services:
    • Original manufacturer spare parts replacement.
    • 24/7 European Roadside Assistance & towing service.
    • Replacement vehicle provision during major workshop interventions.

3. Territorial Validity

  • The warranty is 100% valid in all EU countries, Switzerland, Norway, and the United Kingdom, regardless of the vehicle's registration country.
  • Services can be claimed at any official dealership or authorized service center across Europe without extra registration fees.

How to claim warranty service?

  1. Visit an Official Dealer: Present your vehicle and digital service record at any official dealership of the brand.
  2. Verification: The dealership reads the digital service history key and validates coverage.
  3. Direct Settlement: Repairs are processed directly between the manufacturer and the workshop with zero upfront cost for covered components.

For any warranty questions, our advisors are available at contact@germanautocenter-eu.com.